Welcome to the Toys “R” Us Financial Assistance Fund Website

Program Notices

Please be advised that the deadline for filing your Form has passed. Participants will no longer be able to register for a new account though the Program. If you have previously created an account or have sent in your documents via US Mail prior to the April 19th deadline, you will be able to resolve any deficiencies until the end of the Program. Simply log in to the portal via the “Login In” button at the top of the public website.
Starting February 4, 2019, due to a larger than expected failure rate on wire/EFT transfers and fees charged by certain banks, payments will solely be made by check and sent by regular mail.


The TRU Financial Assistance Fund (“the Fund”) has been established to provide monetary relief to former Toys “R” Us U.S. employees who lost their jobs as a result of the severe disruption in the retail industry and the unexpected liquidation of the US business of Toys “R” Us. The establishment of the Fund was announced on November 20, 2018.

The TRU Financial Assistance Fund is being administered by Kenneth Feinberg and Camille Biros who are serving as independent Administrators and are responsible for the management and distribution of the Fund. They are focused on putting in place a transparent, fair process for Eligible Former Toys “R” Us Employees (“Eligible Former Employees”) who have been impacted by the unfortunate liquidation of the U.S. business.

Creation of the TRU Financial Assistance Fund is the culmination of a collaborative effort between KKR and Bain Capital, two of the former owners of Toys “R” Us, representatives from Organization United for Respect, some former employees, and the independent Administrators to design a process and the eligibility guidelines.

Guidelines and Process

The claims process will be launched on December 14, 2018 with program materials distributed to Eligible Former Employees. It is anticipated that the distribution process will begin shortly thereafter and would be completed on or about April 30, 2019.

All determinations of the Independent Program Administrators made in accordance with the provisions of this Protocol are final and not subject to appeal. These decisions have been made based upon data provided to the Administrator by Toys R Us. Participation in this Program is completely voluntary and does not affect any independent rights that an individual may possess.